How to Get Help

Get the help you need when you need it! Here are the most common ways to get help with iPlant:


I need to know more about how to use specific iPlant platforms...

See tours of several iPlant platforms, get links to documentation and YouTube videos. You can also find out about upcoming training events including workshops and webinars.

Visit the Learning Center


I have a science question about a certain analysis...

Post science and support questions to the iPlant forum. We monitor the forum to ensure quick responses and posting here also gives you access to answers from the entire user community.

Post to the Ask iPlant forum


Something is not working or I am not sure what to do next...

If anything is going weird or wrong and you are not sure where to go next, don't hesitate to ask Support. We will answer your question as quickly as possible.

Email Support